Conflict Mediation

Mediation is a process that aims to assist with the negotiation of differences in conflict situations. Hereby the mediator functions as an impartial and neutral person who is mutually selected by the conflict parties.

Mediation particularly emphasizes that the decision-making power remains exclusively with the conflicted parties. The mediators do not pass judgement on the respective points of view, but rather act as bridge between, and translators of conflicting interests and needs of the parties to the dispute. The mediators aim to help identify differences and overcome obstacles to communication by moderating and guiding the process in order to prevent hurtful confrontations. Ultimately, the goal of mediation is to work with all parties involved finding those solutions that are in the best interests of all participants to empower them to help themselves.

Mediation can be used wherever the participants are interested in constructively clarifying and resolving a conflict in order to be able to live and/or work together in the future.

This means that mediation can be used in personal conflicts (couples, divorce, family, etc.), in group conflicts (clubs, religious communities, associations, etc.), in work-related contexts (teams, contractual partners, superiors, etc.) or in political contexts (interest groups, intra-party conflicts, war mediation).


If you are interested in conflict mediation and need further information, I would be happy to hear from you.